(一)較一般傳統的組織行為教科書而言,本書的特色在於:
1.淺顯簡要(圖表等說明較多)
2.寫法及內容較活潑(有較多的實務性工具或個案問題)
3.內容上增加了一些組織理論的內容
(二) 此書為實務性教科書,每章節均有許多個案, 可幫助學生了解其專有名詞之應用
Ch 1 Introduction
Ch 2 The Total Organization and the Concept of Sysytems
Ch 3 The Work Group
Ch 4 Cohesiveness in Groups
Ch 5 Differentiation in Groups: Building Internal Structure as a Basis for Productivity
Ch 6 Developing Group Effectiveness: Emergent Processes
Ch 7 Basic Human Needs and Rewards
Ch 8 The Personal System
Ch 9 Diagnosing the Two-Person Work Relationship: Job Requirements and Background Factors
Ch 10 Improving the Two-Person Work Relationship: Processes and Outcomes
Ch 11 Leadership: Experting influence and power
Ch 12 Leadership: Managerial Functions and Styles
Ch 13 Intergroup, Interorganizational, and Intercultural Relations
Ch 14 Initiating Changes
作者:Allan R. Cohen
現職:Babson College
作者:Stephen L. Fink
現職:University of New Hampshire